Pulham & Sons, the executive travel and bus Company based in Bourton-on-the-Water, Gloucestershire, has attained the CoachMarque Quality Assurance accreditation. Moreover, the company achieved 100% in all criteria to meet this quality standard.
The CoachMarque Quality Standard is the industry’s only recognised accreditation system within the UK and operates a strict set of criteria which coach and bus companies must meet on an annual basis. Reviewed by third-party independent assessors, companies are not only accredited for the quality of the coaches and safety standards, but also of the whole of the business.
Kathryn Pulham Director at Pulham & Sons, comments, “To attain this 100% accreditation demonstrates that the whole company and its staff are committed to maintaining and excelling standards throughout every part of our service, every day. We cannot thank our staff enough for continually striving for good bus business quality and assurance. We’re all delighted with this result, but complacency is not an option!”
Formed in 1880, and so celebrating 135 years, this year, Pulham & Sons is a family-owned and -operated coach and bus company that has seen a 77% increase in annual turnover in the last 5 years. The original service provided a horse-drawn, parcel delivery service, but today is now a successful business offering executive coach travel, providing educational establishments with a school bus and educational tours service as well as twenty-three bus routes within the Gloucestershire and Oxfordshire regions.