School bus Terms & Conditions

School Bus Terms & Conditions 

Pulham & Sons (Coaches) Ltd. Terms & Conditions for Home to School Transport (February 2017)

Pulhams Coaches must be certain that there are spare spaces before we can make an offer of Non-entitled School Transport. Unfortunately, this means that in some circumstances we will need to wait until we are certain of the numbers of entitled pupils who will be travelling before making an offer. We work in partnership with the local authorities to ensure this process is efficient.  In the interests of safety, no pupil should attempt to travel on a vehicle unless they have a valid bus pass.

I wish to purchase a bus pass for non-entitled school transport. I understand that the offer of transport is dependent on availability and is not guaranteed by making an application or payment. The payment of the initial instalment does not guarantee a space on our vehicle and can be refunded in the event that no spaces are available or you no longer require it due to exam results or non-acceptance at your chosen educational establishment. Pulhams Coaches will contact you as soon as it becomes evident that no spaces are available on the bus.

In selecting a payment option, I understand that I am agreeing to pay by the agreed instalments. Failure to do so will result in withdrawal of transport. We accept payment by BACS or Debit Card (Credit Card incurs 3% surcharge capped at £15.00) and we no longer accept cheques. If selecting to pay by 6 instalments, payments must be made by Direct Debit. We will not accept BACS, Debit Card or Standing Orders for this option. Please note we will require the original Direct Debit mandate (to be provided to you after an application is made) copies will not be accepted and the mandate must be returned prior to the issuing of a bus pass. If choosing to pay by 6 instalments for a midyear application all monies due must be paid in advance by BACS prior to the Direct Debit start date. If paying by 2 instalments, please note that if your second instalment is made later than the specified date in February you will incur a late charge of £10.00.

I accept that I am obliged to pay for the whole years travel even if my child does not use the bus regularly or ceases to use the bus at any time during the academic year.

I confirm that I will ensure my child will carry a valid bus pass when intending to travel on the bus. I accept that if my child is unable to produce a valid pass that the driver will have the right to refuse travel. I understand that route numbers and timetables are subject to change and that allocation is based on boarding point not route number. I confirm that I have read and understood the pupil code of conduct and I have explained the code of conduct to my child ensuring their understanding.

To ensure that shopping online is secure we encrypt the website using high level SSL security. All card payments are processed via Stripe’s servers. Stripe is responsible for collecting and storing your payment information.

I understand that these Terms & Conditions are subject to change without written notice.

Privacy Policy

Pulham & Sons (Coaches) Ltd. is committed to ensuring that your privacy is protected. This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information’ is being used online. This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When buying or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase or marketing communication, surf the website, or use certain other site features in the following ways:

  • To quickly process your transactions.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through the Stripe gateway provider. We do not store our customer’s credit card details nor do we share financial details with any 3rd parties

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information,  which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember and process the items in the shopping cart.

Understand and save user’s preferences for future visits.

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

We have implemented the following:

Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Pulham & Sons (Coaches) Ltd. may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.